Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. The app can also now read the correct Serial number for MDS Dashboard.Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. The “Host for Samsung” app also brings important fixes, enhancement, and remote control access for Panasonic devices, and new icons. Updates for the standard QuickSupport app include small fixes and improvements, remote control access for more Kyocera and Panasonic devices, new Material Design icons in the virtual button bar for those running Android Lollilop, as well as, an official fix to the crashing problem on Sony mobile devices. It has almost the same features as the standard app but it’s more ideal to use if you want to setup access from your own personal computer and not just from anywhere or from random machines. Meanwhile, the Host for Samsung app allows permanent access to the device. They can get support from anyone using a Mac or Windows and take advantage of file transfer, chat, and remote control of the device. The new apps are exclusive for Samsung phone owners. Instead of just accessing the TeamViewer QuickSupport app, Samsung users will have to download the ‘ Host for Samsung‘ and the ‘Samsung QuickSupport app’ Why, TeamViewer divided Samsung support into two apps. The app has undergone several changes including bug fixes, enhancements, and new features but the most recent update brings a major change, at least, for Samsung device owners.

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